PANAMA CITY BEACH, Fla. (WJHG/WECP) - A Georgia woman visited Panama City Beach with her kids in 1992. Not long after she arrived - she disappeared.
Panama City Beach investigators are trying to shine some light on a two-and-a-half decade cold case.
In August 1992, Pamela Ray stopped at the Wilhite Motel on Front Beach Road to check in. Police say that was the last time anyone saw her.
"The kids were found in the car by the hotel staff and they called the police. That's what kicked off the investigation," Lieutenant J.R. Talamantez with the Panama City Beach Police Department said.
The case has been passed from investigator to investigator, but now Lt. Talamantez is giving it a shot.
"We've had suspects. We've had persons of interest. We've had theories, but nothing that we've been able to develop probable cause," Talamantez said.
For 25 years, Ray's strange disappearance has puzzled everyone. They say it's unlikely she just walked away from her kids.
"Everything we could find out about Pam Ray showed she was a loving mother, a great family person," Talamantez explained.
What's made the case so challenging is a lack of eyewitnesses. Even though people later revealed they heard a woman scream that August morning - no one reported it to police.
"You know, [there were] no surveillance cameras, DNA or fingerprints, that was a developing technology back then," Talamantez said.
Investigators say they're determined to bring closure to Ray's family. Lt. Talamantez spoke with Ray's sister last week.
"I've been coordinating with her, talking to her, and getting some answers to some questions that I have," Talamantez said, "and hopefully we'll get a positive resolution to this someday."
A final ending to the story that one day they hope brings answers.
"All we need is one little piece of the puzzle and we can make all those leads make sense," Talamantez said.
Panama City Beach investigators say anyone with any information is encouraged to contact police no matter how insignificant the information may seem.