The city of Mobile, Alabama entered big-time cruise business last fall with sold-out bookings to coastal Mexico aboard the 727-foot "Holiday.”
Now tourism officials are hearing from passengers upset over New Year's vacations disrupted by ship mechanical trouble.
A December 30th cruise to Mexico turned into a “cruise to nowhere” after trouble with the Holiday's engines forced Carnival Cruise Line officials to sail only a short distance into the Gulf of Mexico.
Passenger Nora Andersen of Prattville says the ship was just sitting there for four days, 60 miles off the coast of Pensacola. She and her husband had hoped to enjoy their 13th anniversary on a cruise to Mexico.
Some 1,700 passengers were booked for the sold-out voyage. About five percent chose not to depart and took refunds when the ship finally made it back into port.
Carnival officials apologized and provided a $100 per passenger credit to the ship charge account for those staying aboard.