What looked like a Christmas bonus from the state turns out to be a computer glitch.
More than 18,000 custodial parents who receive child support collected by the Department of Revenue were treated to double payments this month. They received two checks.
The private company that handles those accounts says it was a computer problem and they want the duplicates returned.
Rick Karlson of Affiliated Computer Services says don’t cash the second check.
“We notified all the custodial parents of the problem. We’ve asked them and given them a phone number of where to call if they receive a second check so we can reimburse them for any fees they may have. Obviously, we need them to return the checks. This is money they were not entitled to. They got their regular child support check. That’s a key thing to know. This other was just an additional check that by mistake was mailed.”
18,774 duplicates were issued on December 2. The total value was $3.2 million.
ExtraKarlson says his firm made the error, so they’ll be picking up the tab for any bounced check fees. The number to call for more information is 877-769-0251.