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Updated: 8:30 PM Jul 17, 2008
Local Doctors Aren't Getting Paid
Medicaid, a major health care insurance provider has been under the gun recently for reportedly not paying physicians. In turn, those physicians can't provide adequate service and are having to turn you away. Posted: 7:00 PM Jul 17, 2008Reporter: Josh Gauntt Email Address: joshua.gauntt@wjhg.com  Medicaid Problems |
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3 Comments 
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The physicians are not the only ones having problems. We were all told that this system would be the " best thing since sliced bread". Maybe if it worked correctly, it will be. We were told that we could load any number of line items on the claim, but the truth is right now, it is one line item per claim. After two weeks of trying to enter claims nonstop, I figured out that maybe I could do the 1 item claims, and that is how I finally got claims into the system. The problem is not with Medicaid, just the system they were sold. The company representative that services our area has been great. She listens to our complaints and concerns, and will report them. We are still having major issues with the system, but at least we have been able to get claims in and paid. The idea that the whole state went on line the same day is crazy. I have billed Medicaid since the late seventies, been through a number of changes, and never have had a problem like this. Ann Parmer
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I am a biiler at a medical office and have been for 12years. I have been through many new billing agency's taking over medicaid pymts and this the WORSE mess I have ever seen. We were informed when this new company took over, that they were prepared for the switch and we would not have an interuption in receiving payments for services rendered. My question is where in the world is Gov. Crist? The economy is struggling as it is with a crisis of health care.
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Our office had the same problem as well. Until you get the hang of it it's impossible to figure out or it's impossible to get through cause the lines are always busy. Things have calmed down a little bit since you can go online and find the information out now. In order to use the system, you have to know it and be able to navigate before you even start..so your pressing 2 is for this 3 is for that and press it before it goes through the whole recording or your stuck there listening to recording for ever..it really is a huge hassle.
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