Saks Fifth Avenue Sues Customer Over Mis-Priced Jewelry Sale
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Posted: 9:12 AM Nov 21, 2008
Saks Fifth Avenue Sues Customer Over Mis-Priced Jewelry Sale
Saks Fifth Avenue is suing a customer, over thousands of dollars worth of mis-priced jewelry.
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Saks Fifth Avenue is suing a customer, over thousands of dollars worth of mis-priced jewelry.

Emily Pickering is being sued by the retail store after two clerks sold her diamond earrings and a diamond broach as a set for $28,000.

Turns out, the earrings and the broach weren't a set -- and should have been sold for $76,000.

The store's General Manager called Pickering, told her of the mistake, and asked her to either return the jewelry or pay up at a discounted price.

Court documents show Pickering refused.

Now Saks is suing her for the price of the broach and its lawyers' fees.

Latest Comments

Posted by: funnylee Location: work on Feb 15, 2009 at 09:42 AM

Not just one but 2 untrained employees sold the jewelry. Saks needs to count it's lost and move on. Spend the money on making their employees more familiar with their merchandise which makes for better customer service all around....... The customer did not steal nor cheat and in this case she is RIGHT!!!!!!
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Posted by: vicki Location: midwest on Jan 16, 2009 at 06:22 PM

Based on the flimsy details, legal or not, it is plain wrong for anyone to take advantage of another - business, person, animal - whatever - that is called ABUSE OF POWER. Seems to me the customer took advantage (abused their power of knowledge) and knowingly stole that jewelry because a person who doesn't know the value of diamonds doesn't 'generally' go shopping for them - especially at SAKS. You just have to forgive the sales associate for being stupid. A settlement would be in order because the store is responsible for hiring a stupid person or for not training that person properly. The store shouldn't take a total loss. I hope this suit shakes out FAIRLY for all.
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Posted by: Jeff Location: California on Jan 12, 2009 at 08:52 AM

It's interesting to see everybody attacking the retail store. There are no details I see and just maybe the retail store can show the customer pulled tickets or can show fraud on behalf of the customer. It is always easiest to blame the store. What if you were the associate and the customer scammed you?
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