When NAACP President Elmore Bryant received over dozens of complaints back in June about employment practices at one of Jackson County's largest companies, he decided to take matters into his own hands.
Bryant took a security job at the Family Dollar center so he could get a firsthand look at workers’ conditions.
When he found most of the complaints were true, Bryant voiced complaints to the company's corporate office. "All we were trying to do, you got our tax dollars, let us tell you what's going on."
But Bryant says Family Dollar refused to talk, so he went to Jackson County commissioners for help, asking them to write a letter to Family Dollar for an explanation, but the company wasn't responding.
After a second letter from Bryant, he finally got a meeting with Family Dollar, and the company agreed to an investigation.
"They sent a staff down to Family Dollar. Every department was divided and they gave them two days, and every department, every group said what they felt was wrong. I haven't received a complaint since then," said Bryant.
Bryant says Family Dollar is also in the process of setting up a training program to help employees advance in the workforce.
He also said, "With the training program that's coming up, white women, black women, Asian-Americans, Indians will have a chance at being a manager. That's so important."
Bryant addressed county commissioners Tuesday with the good news. He says he's pleased with the company's progress.
"We wanted to close the complaints but not the dialog of talking back and forth. With the complaints, the NAACP is satisfied."
Even though Bryant isn't receiving any more worker complaints, he says he'd like to see a wages increase in the Family Dollar's security department.