Local Credit Card Fraud

By: Candace White
By: Candace White

Bay County sheriff's investigators have arrested a Jackson County woman accused of stealing thousands of dollars from unsuspecting people.

They say she used her jobs as a human resources worker at both Sallie Mae and Bay Medical Center to steal dozens of customers' identities. This was no low budget scam.

Bay County sheriff's investigators piled stacks of credit cards and receipts onto a table Monday afternoon, showing the extent of the identity theft crimes they'd uncovered. They say the pile of evidence led them to one woman, 42-year-old Robin Annette Hayes of Greenwood.

Hayes started working in Panama City at Bay Medical Center's medical records department on January 8. Before that she worked at the local Sallie Mae office.

Investigators say they discovered Hayes used her jobs to her advantage.

Capt. Jimmy Stanford with BCSO Criminal Investigations said, "We were able to link her to about 30 victims right now, with monies over $100,000."

Hayes was fired from Bay Medical Center on Friday while the sheriff's deputies waited outside to make their arrest. It appears Hayes looked for jobs where she would have access to pertinent information.

Both investigators and her former employers say Hayes is no beginner, that she's a sophisticated criminal.

"She's been to both federal and state prison. It seems like she would seek out employment where she would have access to people's personal records. Of course, she's a con woman, so she was able to get some pretty good jobs with access to that info."

So how did she get past background checks?

Donna Vincent of Bay Medical Center said, "She gave us a false ID card, a false driver's license, gave us a false social security number, and even a date of birth. So, when we ran, when the company ran the background check, it brought up a Robyn Hayes with that date of birth and social security number and it was clear."

The name may have been truthful, but Hayes spelled it differently.

"She's been using that person's identity, so on top of doing whatever she's done in our community, she's stolen that person's identity also."

Sheriff's officials are warning you to check credit card bills for purchases you didn't make, and report any fraudulent use immediately.

Sheriff's investigators say they believe hayes acted alone. Their investigation is continuing. Since hayes has gone to both federal and state prison, the fbi may be take over the case.

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