AirTran Airways is apologizing to Florida passengers held up more than 10 hours trying to escape Wednesday's winter storm in Ohio.
Travelers in Columbus boarded Flight 373 for Orlando at a little before 7:30 a.m. Wednesday. Passengers say it took more than four hours for the plane to push out of the snow at the gate, then deicing wouldn't work as freezing rain and snow fell.
Passenger Tiara Berger says people were allowed off the plane at lunchtime, then got back on board and sat for several more hours until AirTran gave up on the deicing and brought in another plane.
The flight finally departed around 5:45 p.m.
AirTran spokesman Tad Hutcheson says the flight probably should have been canceled. He says the passengers will receive free roundtrip tickets.
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