PANAMA CITY, Fla. (WJHG/WECP) - Since Hurricane Michael, many people still in need haven't found the right direction to turn to make a full recovery.
A new program is in Bay County to help people recover from Hurricane Michael. (WJHG/WECP)
"It's very, very confusing. You have to deal with FEMA, you may have to deal with SBA, you may have to deal with your bank, your insurance company, contractors," said Susan Marticek, the executive director for Compass 82.
Now, at the Community Recovery Center in Panama City, a new program called Disaster Case Management is available to help people move forward.
"Our goal is to get you through this, get you to your new normal in life and back on your feet," said Marticek.
It's a FEMA-funded program that will have individual case managers working with people to make sure their recovery needs are met.
Compass 82 is the nonprofit that the State of Florida contracted with to make the program possible.
"What's different about this is we're actually going to be more proactive in reaching out to the community," said Yvonne Petrasovits, the executive director of Doorways of NW Florida, another program bringing Disaster Case Management to life.
Another difference, the minimal qualifications for the program.
"You have to have lived in Bay County at the time of the disaster and the home has to be your primary home," said Marticek.
Those working with the program say they're expecting to help thousands, wherever they are in their recovery process.
"It could be folks that are in FEMA trailers, it could be folks that just filed a FEMA claim, could be folks that are impacted by the disaster and haven't filed a claim or have been denied," said Petrasovits.
The Disaster Case Management program wants to help people get from point A to point B, all with the hopes of rebuilding a better Bay County.
The Disaster Case Management Program is open through October, but could be extended longer than that.
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