Panama City Beach Veterans Affairs Clinic hosts town hall

PANAMA CITY BEACH, Fla. (WJHG/WECP) - The Gulf Coast Veterans Health Care System (GCVHCS) made sure vets' voices were heard.

The group held a town hall at the Panama City Beach Veterans Affairs Clinic Thursday.

Officials say they hold these town halls quarterly to make sure they can provide the best health care to veterans.

The town hall serves as a way for vets to voice any concerns they may have and what the VA is doing to fix any issues.

Bryan Matthews of GCVHCS said, "There's times where their experience isn't quite what it should be, so if we're not soliciting their feedback and we're not looking to see how we can improve, we'll never get better as an organization."

Some of the major improvements mentioned at the town hall were more responsive call centers and decreasing wait times at clinics.